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Frequently Asked Questions
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If I pay in full, do I get a discount?
What size are the beds?
How many people live there?
If I am over 21, do I need to have a guarantor?
When is my first payment due?
When do I put down a deposit?
Can I pay my bill with a credit card? Is there an extra charge?
What if I need to cancel my lease?
Can I request an apartment or roommates?
Is parking available?
What utilities are included in my rent?
Can I use my financial aid?
How close to campus are you?
What is the cost?
What types of apartments/rooms are available?
What types of leases are available?
When can I move in?
Do I have to have a meal plan?
Will you send me a bill each month for rent?
Can additional furniture be brought into the apartment?
What do I need to hook up my computer to the internet?
What are the fees for late rent?
If I pay in full, do I get a discount?
We do not offer a discount if you pay in full.
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What size are the beds?
Beds are extra long full and fit queen size sheets.
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How many people live there?
We have 336 apartments that break down to 1020 individual beds.
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If I am over 21, do I need to have a guarantor?
Every resident is required to have a guarantor.
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When is my first payment due?
First payment for Fall 2008 semester is due by July 15, 2008.
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When do I put down a deposit?
The deposit is currently being waived.
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Can I pay my bill with a credit card? Is there an extra charge?
Great News! The Reserve at Star Pass added a new feature that lets you pay online! View your balance, submit electronic checks, or pay with a Visa, MasterCard, or Discover from any computer. You can even submit maintenance requests! Just log on to our website, click the "Resident's Only" link and "Pay Rent." This will take you to our resident rent pay portal. There is a small convenience charge for this service.
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What if I need to cancel my lease?
There is no termination policy in the lease. You need to find someone to sublease your apartment to release you from the financial obligation. A $200 sublease fee applies.
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Can I request an apartment or roommates?
You can request these items on your roommate preference card, and they will be considered before placement.
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Is parking available?
Uncovered parking is available on first come first serve basis. We offer covered parking for an additional $25 per month.
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What utilities are included in my rent?
Utilities included with rent are cable with 5 HBOs, high speed Internet access, water, sewer and trash.
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Can I use my financial aid?
Yes, as long as you either pay in full or make your monthly payments by the due date. Fall 2008 semester we also offer a two payment option. First payment due July 15, 2008 and second payment due December 15, 2008.
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How close to campus are you?
We are approximately 5 miles from the University of Arizona and 1 mile for Pima Community College West Campus. We provide residents only shuttle service to both campuses.
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What is the cost?
1 bedroom/1 bath: $709*
2 bedroom/2 bath: $460*
4 bedroom/4 bath: $399*
4 bedroom/2 bath: $329*
$125* non-refundable application and administration fee.
*prices are subject to change.
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What types of apartments/rooms are available?
We offer the following apartments:
1 bedroom, 1 bath
2 bedroom, 2 bath
4 bedroom, 2 bath
4 bedroom, 4 bath
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What types of leases are available?
Our lease term is:
August 20, 2008 to July 31, 2009
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When can I move in?
Now pre-leasing for Fall 2008. Move-in date for fall semester is August 20, 2008.
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Do I have to have a meal plan?
No, we do not offer a meal plan.
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Will you send me a bill each month for rent?
No. Your contract states payment is due on the 1st of each month.
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Can additional furniture be brought into the apartment?
Yes, you can bring additional furniture.
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What do I need to hook up my computer to the internet?
You will need an Ethernet cord.
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What are the fees for late rent?
If your Rent is not paid by 10 AM on the third (3rd) day of the month your Rent is late, and you will be charged $30.00 in addition to your Rent. In addition, beginning with the sixth (6th) day after the due date for payment of a Rent installment, you will be charged an additional late charge of $5.00 per day for each additional day that the Rent Installment or any part of it remains unpaid. Post-dated checks will not be accepted.
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41 S. Shannon Road, Tucson, AZ 85745 • phone 520-624-3972 •
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