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Frequently Asked Questions
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What do I need to hook up my computer to the internet?
What utilities are included in my rent?
Is parking available?
How close to campus are you?
What types of apartments/rooms are available?
What types of leases are available?
Do I have to have a meal plan?
How many people live there?
Can I pay my bill with a credit card? Is there an extra charge?
What size are the beds?
When is my first payment due?
Will you send me a bill each month for rent?
If I am over 21, do I need to have a guarantor?
What is the cost?
Can I use my financial aid?
When can I move in?
Can I request an apartment or roommates?
Can additional furniture be brought into the apartment?
What are the renovations being made to The Reserve?
Is The Reserve in a convenient location?
What do my 24 hour amenities include?
What is the best mode of transportation to and from class?
What do I need to hook up my computer to the internet?
In order to access the wireless internet you will need an 802.11b compliant wireless card. This can be bought at Wal-Mart, Office Depot, Office Max, etc. If you run into any problems with your wireless internet please contact our internet service provider, Pavlov Media, at 866-236-6688 or pavlovmedia.com. They have customer support technicians available 24/7.
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What utilities are included in my rent?
Your monthly rent includes: wireless internet, basic cable & HBO, water, sewer, trash, and pest control.
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Is parking available?
Parking is never a problem here. We have plenty of parking spaces and we also offer carport parking. Beside every building there is an aluminum carport. If you choose to park under a carport you will receive a hang tag and you are always guaranteed a specific parking spot. The cost to park under a carport is $20 a month. Also, guests are allowed to park in any space besides those under the carports.
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How close to campus are you?
We are only ONE mile away from campus!
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What types of apartments/rooms are available?
You have the option of living in a 2 bedroom/ 2 bath ($489/month), a 3 bedroom/ 3 bath ($459/month), or a 4 bedroom/ 2 bath ($399/month). You can choose to have your apartment furnished or unfurnished. A furnished apartment includes a dining room table and chairs, a sofa, a sofa chair, an end table, a coffee table, a double bed, a nightstand, a desk, and a desk chair.
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What types of leases are available?
We lease by the bedroom at The Reserve on South College. This means that your monthly rent covers your bedroom only. The benefit of this is that you cannot be held responsible if your roommate does not pay or is late with his or her rent.
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Do I have to have a meal plan?
No! You have a full kitchen including dishwasher, stove, and full refrigerator!
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How many people live there?
We have 576 beds.
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Can I pay my bill with a credit card? Is there an extra charge?
Great News! The Reserve on South College added a new feature that lets you pay online! View your balance, submit electronic checks, or pay with a Visa, MasterCard, or Discover from any computer. You can even submit maintenance requests! Just log on to our website, click the "Resident's Only" link and "Pay Rent." This will take you to our resident rent pay portal. There is a small convenience charge for this service.
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What size are the beds?
Our furnished units offer Full Size beds.
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When is my first payment due?
Our first payment is due JULY 15, 2008. There is no payment due in August, and the next payment due is SEPTEMBER 1, 2008.
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Will you send me a bill each month for rent?
We do not send invoices for your Monthly Base Rent. Your copy of the lease serves as your bill.
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If I am over 21, do I need to have a guarantor?
Every lease requires a Guarantor regardless of age.
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What is the cost?
Current Rates:
2BR/2BA $475
3BR/3BA $375
4BR/2BA $315
Fall 2008 to July 31, 2009:
2BR/2BA $489
3BR/3BA $379
4BR/2BA $319
Please add $25 for Furnished Units
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Can I use my financial aid?
Yes, however, you should be sure to check with your scholarship/loans/grants, etc to make sure you can apply Financial Aid to off-campus housing. While Auburn University and the Reserve have a close relationship, we do not share financial information. This means that YOU are responsible for the payment, not the University or Financial Aid company.
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When can I move in?
Our move in date is August 15, 2008.
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Can I request an apartment or roommates?
Roomate requests are first consideration for room assignments. Apartment preferences are taken into consideration and are not guaranteed. We do our best to satisfy all of your requests.
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Can additional furniture be brought into the apartment?
Additional furniture is more than welcome to be brought in. However, due to storage constraints, we cannot remove furniture from furnished units.
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What are the renovations being made to The Reserve?
We are currently in the process of laying new hardwood, carpet, and vinyl flooring in your apartment home and adding four more T1 lines. By December, we hope to have a putting green, cyber cafe, x-box room with a flat screen TV, a new pool pavillion with new grills, an outdoor pool table and ping pong table, a misting station and new pool furniture.
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Is The Reserve in a convenient location?
Yes, we are very closeby to many popular restaraunts such as: Locos Deli & Pub, Tiger's Den, Jimmy Johns, Acapulcos, Smoothie King, and Roly Poly Deli. In addition to these, J&M Bookstore is right across the street and The Big Blue Bookstore is less than a mile away. One of Auburn's most popular clothing stores, Kinnucans, is .2 miles away! Wal-Mart and Winn-Dixie are also both within a mile of The Reserve as well as Movie Gallery, Big 10 Tires, The Best Western, Holiday Inn Express, a Chevron gas station, and a Murphy USA gas station.
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What do my 24 hour amenities include?
Our computer lab, gym, and game room, which are all located in the clubhouse, are available to you 24 hours a day. We also have a tanning bed located in the clubhouse but it can only be used during office hours. When the office is closed, you are able to gain acces to the other amenities by using your access card.
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What is the best mode of transportation to and from class?
Although we are only one mile from campus, on-campus parking is very limited. Auburn University offers a transportation service called the Tiger Transit. We are a designated Transit stop. The Tiger Transit runs every week day beginning at 7AM and makes stops at The Reserve approximately every 10-15 minutes. It will then take you directly onto campus. Most residents use this as their mode of transportation to and from class.
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1255 South College Street, Auburn, AL 36832 • phone 334-826-1202 •
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