Meet the Staff

The Reserve on Frankford is managed by Allen & O'Hara Education Services, Inc. With more than 40 years' experience in managing college student housing nationwide, Allen & O'Hara is accredited by the Institute of Real Estate Management (IREM), and is an affiliate member of the Association of College & University Housing Officers, and the National Association of College & University Business Officers.

What does that mean for you?

• Maintenance requests are handled promptly during business hours, usually the same day as they're reported.
• Staff is on-call 24/7/365 to handle emergency situations, assuring an uninterrupted level of quality services.
• Community Assistants (CA's) plan community activities to engage and enrich the lives of our residents.

Management Staff

Tammy Walls - mgr.lubbock@aoinc.com
Director of Community Operations

Amy Rubio - ARUBIO_LUBBOCK@edrtrust.com
Leasing/Marketing Director

Gregg Phillips
Lead Service Technician

Joe Hernandez
Service Technician

Chelsea Dueland
Leasing Professional

Community Assistant Staff

Raymond M.
Community Assistant Director

Adriana Z.
Community Assistant

Kerry T.
Community Assistant

Ember G.
Community Assistant

Anthony B.
Community Assistant

Cody T.
Community Assistant