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Frequently Asked Questions
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What do I need to hook up my computer to the internet?
Can additional furniture be brought into the apartment?
What size are the beds?
If I pay in full, do I get a discount?
Will you send me a bill each month for rent?
If I am over 21, do I need to have a guarantor?
How close to campus are you?
What utilities are included in my rent?
When do I put down a deposit?
Can I pay my bill with a credit card? Is there an extra charge?
What types of leases are available?
What types of apartments/rooms are available?
What is the cost?
When can I move in?
What if I need to cancel my lease?
Can I request an apartment or roommates?
Is parking available?
Do I have to have a meal plan?
What do I need to hook up my computer to the internet?
The Commons at Knoxville provides internet access included in the rent for all residents. You will need an ethernet cord to connect your computer to the web.
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Can additional furniture be brought into the apartment?
The Commons at Knoxville Residents are welcome to bring additional furniture into the apartment if they so desire. Residents are responsible for removing their own personal furniture, along with all of their other belongings, upon move-out.
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What size are the beds?
Bedrooms at The Commons at Knoxville come furnished with a full-size, extra long bed. Sheets in full extra long and queen sizes will fit the mattresses.
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If I pay in full, do I get a discount?
The Commons at Knoxville does not offer a discount to residents paying for a lease term in full. However, we do accept full and advance payments as an alternative to monthly installments.
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Will you send me a bill each month for rent?
The Commons at Knoxville does not send out a monthly reminder for rent. Rent is due on the first of each month and is considered late if received after the 5th. A 10% late fee is applied to all late rental payments.
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If I am over 21, do I need to have a guarantor?
In order to lease at The Commons at Knoxville, everyone must have a guarantor, regardless of age or employment status. A guarantor is someone who accepts financial responsibility for rental payments and any other fees incurred over the course of the tenant's residency with us.
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How close to campus are you?
All of The Commons at Knoxville's buildings are within walking distance of the University of Tennessee campus. We also offer free trolley service to campus. The trolley stops at each tract every twenty minutes and drops off at the University Center.
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What utilities are included in my rent?
Rent at The Commons at Knoxville includes extended basic cable television with HBO, internet access, water, sewer, pest control, and trash removal. Electricity is not included and should be set up through the Knoxville Utilities Board at (865) 524-2911.
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When do I put down a deposit?
All application and service fees, as well as applicable deposits, are due at lease signing. The Commons at Knoxville cannot reserve a bedroom or apartment until these fees have been paid.
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Can I pay my bill with a credit card? Is there an extra charge?
Great News! The Commons at Knoxville added a new feature that lets you pay online! View your balance, submit electronic checks, or pay with a Visa, MasterCard, or Discover from any computer. You can even submit maintenance requests! Just log on to our website, click the "Resident's Only" link and "Pay Rent." This will take you to our resident rent pay portal. There is a small convenience charge for this service.
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What types of leases are available?
The Commons at Knoxville leases all apartments and bedrooms by-the-bedroom. This means that rather than having one lease per apartment, we offer a separate individual lease for each bedroom within the apartment. Having your own individual lease means that you're only responsible for your rent, not your roommate's!
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What types of apartments/rooms are available?
The Commons at Knoxville offers 1-bedroom/1-bath, 2-bedroom/1-bath, 4-bedroom/2-bath, and 4-bedroom/4-bath apartments. All of our apartments come fully furnished, and there is a washer and dryer in each apartment. The living area is furnished with a three-cushion sofa, a chair, a coffee table, an end table, an entertainment armoire, a dining table, and dining chairs. Bedrooms are furnished with a full-size, extra long bed, a desk, a desk chair, and a chest of drawers. Each bedroom within an apartment has one window, and blinds come furnished on all windows in the apartment. Each kitchen includes a full-size oven with a range, an automatic dishwasher, a full-size microwave oven, and a full-size refrigerator with a freezer and an automatic icemaker.
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What is the cost?
You can check out our Floor Plans section of our web-site for current cost of apartments.
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When can I move in?
The move in date for 2009 is Saturday, August 15, 2008. The lease term for this fall is August 15, 2009-July 31,2010.
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What if I need to cancel my lease?
Leases can not be cancelled. Under the terms of the lease, you may do a "Lease Takeover" and have someone legally take over the responsibility of the lease for the remainder of the term. Please direct any questions about this to the Community Assistants or Management at the main office.
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Can I request an apartment or roommates?
You can request your apartment and roommates. As for the apartment it is a request only but not guaranteed. The apartment assigned to you is based on availability and the date you signed your lease. The sooner you sign a lease the better chance you have of getting your request.
As far as roommates we will pair you up with who you are requesting to live with.
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Is parking available?
Parking is based on a first come first serve basis. We have assigned and limited parking and all 5 complex's.
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Do I have to have a meal plan?
Not Applicable
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1640 Grand Avenue Suite 1101, Knoxville, TN 37916 • phone 865-637-6222 •
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